Pizza Ranch Papillion

Disappointed that you no longer have soup available, especially for fall and winter months!

Very poor pizza selection on the offer. Lack of fresh items when we arrived. Pizza on the buffet looked as if it had sat for some time, no fresh chicken(had to ask for it) lack of dessert pizza. Special requested 2 pizzas that took a very long time to arrive. Very disappointing given the time of day. We really have been having bad luck with this pizza ranch that we may stop driving out of our way to dine here. Given the cost to feed our family of 6 to have the buffet be such a disappoint. I truly wish there was a way to refund my last few trips to this location.

Will not be returning. No salad, nothing else in the salad bar. Chicken was slow to be refilled. Only a few pieces of pizza, no breadsticks no plates at times, no silverware...had to use plastic, Ice cream was not solid. Tables were not bussed. Salad bar was never refilled during our visit...left empty. No dessert pizza by the time we were ready for it. Pathetic waste of our money.

Good food and service.

Good food, clean property, efficient staff. I was there during rush, so there were minor breaks in available silverware and some food. Overall, it was a very good experience.

Burned biscuits, forgot to deliver gravy with the potatoes, and they brought it 30 minutes late. Not good.

The last two times we have been at the Papillion location, it has been awful. It used to be MUCH better. We came in around 5:15PM. About 10-20% of the tables were in use, but there was only 1 table I could find that did not have dishes or crumbs on it. I looked at the receipt on one of the tables and the mess had been there for at least 2 hours. No one was working in the dining area. Two customers were screaming at the staff to put pizza out; one stomped out of the restaurant. The hot food items looked like they had been sitting out since lunch.

WHEN WE ARRIVED THE CHICKEN WAS DOWN TO ONE PIECE, THE SALAD BAR WAS ALMOST EMPTY,BUT THERE WERE LOTS OF DRINKS AND SOFT SERVE.THE DESSERT PIZZA WAS ALMOST GONE. I HAVE NOT BEEN THERE FOR SEVERAL MONTHS AND WAS VERY DISAPOINTED.

This Pizza Ranch location really went downhill since our previous visits - no one manning the front register with a long line of guests waiting - salad topping containers nearly all empty - the few pieces of chicken in the tray looked overcooked & hours old- & no deserts out - our visit was about 5:20 pm on a Friday night -
We were very dissappointed last night - we probably will not return -

Lately when we go to Pizza Ranch Papillion the salad bar is very low the pizzas have not been refilled 3 times in a month we will not be returning until changes have been made

Excellent service Great food!!

Very good service and pizza bar. I like cole slaw, macaroni salad, and potato salad. Two green salads doesn't do it for me. It's good soup weather. Please bring them back.

Great customer service

Food was great. However , when arriving there were a lot of empty tables that were dirty and we had to ask to get one cleaned off. The silverware and plates were not replenished. The staff was very friendly and willing to help us with any requests we had.

As have been to the location in Papillon before and have had a great time. Last night was a completely different thing. There was hardly any food. The manager was not aware that there was a party of people that literally took and entire 3-4 pizzas at a time and would take 2-7 pieces of chicken. She was more concerned about getting people in the door than worry about the customers she had. My family left there more hungry than we came. Don’t know if we will go back.

Food was great!!
Staff was very friendly and helpful

The service was poor. No condiments, parmesan, and pepper flake shakers empty. This store has been on the decline for a while now. when you ask for something the managers complain about the young kids not wanting to work anymore as well as condescending and rude if you express you would like the to fill a shaker or set out ketchup or salad dressing. I would like to see this store get back to where it used to be. At present I would not recommend it.

Long, long wait foe pizza, chicken limited & poor choices....Saad bar sub-standard

Very friendly staff at counter and young man circulating to pick up our used plates.

This was a very poor experience. Upon arrival, our party of 4 ordered a pizza, as we were told they were taking 30 minutes to make. We went ahead and went to the food bar. Cottage cheese, mashed potatoes and corn were all gone. I asked that they replenish the cottage cheese and they did. A new batch of potatoes came out after awhile but because so many patrons were waiting, it was gone quickly. They never replenished the corn the whole time I was there. After 45 minutes, our pizza never came and we grew tired of the lack of options from the buffet. We decided to leave after 50 minutes because it was clear, the staff was having difficulty maintaining the selections. There were no dessert pizzas either. The buffet food area was not clean. There were dirty plates left at the bar. Food, dressing, and ice cream were all over the place in their respective areas. Bathrooms were a mess also. Overall, while I know they were busy, this was a very poor experience. We like pizza ranch, but experiences like this make it difficult to want to return.