A group of diverse employees inside a Pizza Ranch restaurant, all wearing black uniforms and caps, smiling and engaging with each other in a lively atmosphere.

Assistant General Manager

Management
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Company Overview

Pizza Ranch® Inc. began as a single restaurant in Hull, Iowa, in 1981 and has since grown into a leading fast-casual franchise with over 200 locations across fifteen states. Known for our legendary pizza, crispy chicken, fresh salad bar, and delicious dessert buffet, we offer an exceptional dining experience through dine-in, takeout, and delivery services.

At Pizza Ranch, we are driven by a powerful mission:

"To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."

Company Overview

Pizza Ranch® Inc. began as a single restaurant in Hull, Iowa, in 1981 and has since grown into a leading fast-casual franchise with over 200 locations across fifteen states. Known for our legendary pizza, crispy chicken, fresh salad bar, and delicious dessert buffet, we offer an exceptional dining experience through dine-in, takeout, and delivery services.

At Pizza Ranch, we are driven by a powerful mission:

"To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."

If you are a passionate leader who thrives in a fast-paced environment, values community impact, and excels in delivering exceptional guest experiences, we want you to join our team!

Position Summary
The Assistant General Manager (AGM) plays a vital role in the restaurant's success, supporting the General Manager in daily operations, team leadership, and guest satisfaction. This role is perfect for someone who is passionate about hospitality, team development, and business operations.

As an AGM, you will:
Support & Lead: Assist in building and developing a high-performing team that consistently delivers legendary guest experiences.
Ensure Operational Excellence: Help oversee restaurant operations, ensuring high food quality, exceptional service, and a welcoming environment.
Enhance the Guest Experience: Utilize guest feedback and Qualtrics data to drive continuous improvement in service and satisfaction.
Drive Business Success: Work alongside the General Manager to control food and labor costs while maximizing sales and profitability.
Foster a Positive Team Culture: Support and motivate employees, promoting teamwork, accountability, and growth.
Be a Community Leader: Represent Pizza Ranch as a trusted community partner, fostering relationships and giving back locally.

This is a full-time position that requires availability during evenings and weekends.

Key Responsibilities (but are not limited to)
While every day brings new challenges, the core responsibilities of the AGM include:

Guest Satisfaction

· Ensure each guest receives a legendary dining experience.

· Handle guest feedback with professionalism and a problem-solving approach.

· Maintain high standards in food quality, cleanliness, and service.

· Assist in community engagement efforts to strengthen Pizza Ranch's presence locally.

Business & Financial Management

· Support sales growth and profitability through effective operations management.

· Help monitor and manage food, labor, and operational costs.

· Assist in controlling costs related to food, labor, and operations.

Team Leadership & Development

· Assist in recruiting, training, and developing team members.

· Set clear expectations and provide regular coaching and feedback.

· Lead by example, fostering a team-oriented, positive work environment.

Operational Excellence

· Maintain compliance with health, safety, and brand standards.

· Oversee daily operational procedures to maintain efficiency.

· Ensure proper inventory management and cost control.

Qualifications, Skills, and/or Competencies:

• Passion for leading and developing people

• Proven record of management, communication, and organizational skills

• The ability to prioritize multiple situations

• Effective communicator and listener with good oral and written communication skills

• Restaurant management experience, preferred

• Proficient in basic computer skills

• High School graduate or equivalent education

• Possess business acumen

• Must have a maintain a valid driver's license


Why Join Pizza Ranch?

· Competitive Pay & Bonus Potential

· Leadership Growth

· Positive & Family-Oriented Culture

· Impact Your Community

If you're ready to lead with purpose, make a difference, and take your career to the next level, apply today!

Upcoming Job Fairs for Pizza Ranch

I started as a part time employee and have seen lots of changes over the years. My ownership group cares about us, is a phone call away and is always willing to listen and come in and help in the restaurant when they can. What I like best about working here is getting to build relationships with the guests that come in, even if they only come in once a year.  They come in and still remember you and are excited to still see you here. 

Lori - Fairmont Assistant General Manager

I came to Minnesota from Mexico three years ago with only basic English, and Pizza Ranch gave me my very first job here. I began as a back of house team member, grew into an assistant manager role, and later transitioned to a part-time manager position while pursuing a career on Education. During this time, I’ve improved my English, built connections, and developed valuable leadership skills. Pizza Ranch has been an incredible place for growth and support on my life, and I’m grateful to still be part of this team.

Margoth - Owatonna Assistant Manager
A man and a woman wearing Pizza Ranch uniforms and hats are smiling at each other while reviewing a menu or flyer inside a restaurant with an orange wall and a digital screen behind them.

Lead Our Culture

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Management plays a vital role in shaping and nurturing our workplace culture. Leaders set the tone for how teams work together, how guests are treated, and how our values come to life every day. By modeling respect, gratitude, and service-minded leadership, managers create an environment where team members feel valued and inspired to give their best. From celebrating wins to guiding through challenges, great management fosters connection and purpose—helping every employee see how their work contributes to something bigger than themselves.

A strong workplace culture doesn’t happen by accident—it’s built through consistent actions that align with who we are and what we believe. When managers live out The Pizza Ranch Way, reinforce our Key Business Drivers, and uphold our Mission and Vision, they help ensure that every guest and team member experiences the heart behind our brand.

Our Culture

The Management Experience

Managers play a critical role in driving the performance and profitability of their restaurants. They are responsible for turning strategy into results—analyzing sales trends, managing food and labor costs, and making data-driven decisions that support long-term growth. By closely monitoring daily operations and key performance metrics, managers ensure the restaurant runs efficiently while maintaining the high standards guests expect. From forecasting inventory to optimizing menu mix and pricing strategies, they balance cost control with delivering exceptional value and quality.

Strong financial performance is a cornerstone of successful leadership at Pizza Ranch. Managers take ownership of their restaurant’s bottom line, using tools and insights to identify opportunities for improvement and to celebrate achievements along the way. It’s a role that challenges leaders to think like entrepreneurs—aligning operational excellence with business results, all within the framework of the Pizza Ranch mission and values.

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