A group of diverse employees inside a Pizza Ranch restaurant, all wearing black uniforms and caps, smiling and engaging with each other in a lively atmosphere.

Guest Service Manager

Management
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Who We Are

Pizza Ranch ®Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown steadily with over 200 locations in fourteen states. What makes Pizza Ranch® unique is that most stores offer a host of dining options.

We strive to make a positive impact for those that are devoted to family, faith and guests, we call them devoted diners. Our company is fueled by a powerful mission to “Establish Every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives.”

Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities.

Who We Are


Pizza Ranch ®Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown steadily with over 200 locations in fourteen states. What makes Pizza Ranch® unique is that most stores offer a host of dining options.


We strive to make a positive impact for those that are devoted to family, faith and guests, we call them devoted diners. Our company is fueled by a powerful mission to “Establish Every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives.”


Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities.


If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.


Responsibilities:


At Pizza Ranch, we view our management team as a vital part of what makes our business so successful. As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards. You will also be expected to assist the Assistant General Manager in leading the day to day operations and support the management of the of the guest experience through Qualtrics data and feedback. At the Pizza Ranch, you will have the ability to drive store level profitability and sales goals by controlling food and labor costs. Most importantly you will have the opportunity to provide genuine care for all of our staff and guests and to create legendary impact to those you come in to contact with.


Key Accountabilities:

• Guest Satisfaction

• Effective Business Management

• Appropriate and Fair Business Practices

• Training and Development


Qualifications, Skills, and/or Competencies:

• Passion for leading and developing people

• Proven record of management, communication, and organizational skills

• The ability to prioritize multiple situations

• Effective communicator and listener with good oral and written communication skills

• Restaurant management experience, preferred

• Proficient in basic computer skills

• High School graduate or equivalent education

• Possess business acumen

A man in a Pizza Ranch uniform, including a cap and polo shirt, smiling and gesturing with his hands while talking to a colleague in a restaurant setting.

Guest Service Manager

28 West Hidden Trail
Elkhorn, Wisconsin, 53121 Get Directions »
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I started as a part time employee and have seen lots of changes over the years. My ownership group cares about us, is a phone call away and is always willing to listen and come in and help in the restaurant when they can. What I like best about working here is getting to build relationships with the guests that come in, even if they only come in once a year.  They come in and still remember you and are excited to still see you here. 

Lori - Fairmont Assistant General Manager

I came to Minnesota from Mexico three years ago with only basic English, and Pizza Ranch gave me my very first job here. I began as a back of house team member, grew into an assistant manager role, and later transitioned to a part-time manager position while pursuing a career on Education. During this time, I’ve improved my English, built connections, and developed valuable leadership skills. Pizza Ranch has been an incredible place for growth and support on my life, and I’m grateful to still be part of this team.

Margoth - Owatonna Assistant Manager
A man and a woman wearing Pizza Ranch uniforms and hats are smiling at each other while reviewing a menu or flyer inside a restaurant with an orange wall and a digital screen behind them.

Lead Our Culture

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Management plays a vital role in shaping and nurturing our workplace culture. Leaders set the tone for how teams work together, how guests are treated, and how our values come to life every day. By modeling respect, gratitude, and service-minded leadership, managers create an environment where team members feel valued and inspired to give their best. From celebrating wins to guiding through challenges, great management fosters connection and purpose—helping every employee see how their work contributes to something bigger than themselves.

A strong workplace culture doesn’t happen by accident—it’s built through consistent actions that align with who we are and what we believe. When managers live out The Pizza Ranch Way, reinforce our Key Business Drivers, and uphold our Mission and Vision, they help ensure that every guest and team member experiences the heart behind our brand.

Our Culture

The Management Experience

Managers play a critical role in driving the performance and profitability of their restaurants. They are responsible for turning strategy into results—analyzing sales trends, managing food and labor costs, and making data-driven decisions that support long-term growth. By closely monitoring daily operations and key performance metrics, managers ensure the restaurant runs efficiently while maintaining the high standards guests expect. From forecasting inventory to optimizing menu mix and pricing strategies, they balance cost control with delivering exceptional value and quality.

Strong financial performance is a cornerstone of successful leadership at Pizza Ranch. Managers take ownership of their restaurant’s bottom line, using tools and insights to identify opportunities for improvement and to celebrate achievements along the way. It’s a role that challenges leaders to think like entrepreneurs—aligning operational excellence with business results, all within the framework of the Pizza Ranch mission and values.

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