Sorry to tell you the Mason City Pizza Ranch was a disappointment. First, the silverware was on the cash register counter put in paper sleeves. This was good. The cashier wasn’t telling customers to take their silverware so one after another customer s were coming back to the counter budging in line getting silverware. This wasn’t just once it was the whole time we were there. The plastic gloves were behind the silverware and couldn’t be seen. At no time Were customers offeredthe gloves or the silverware. Wearing of the masks was poor. I saw workers with masks under their chins. incoming customers actually took a booth waiting for someone to wait on them. The pizza was ok, too many duplicates. Chicken was great as usual. Pizza Ranch in Mason City needs to train the workers how to follow covid health rules to make the customers safe coming to this establishment. We were there right at noon and many customers stood in line way to long waiting for the cashier.