Pizza Ranch Ottumwa

It was TERRIBLE!! The food was COLD, the cactus bread tasted like onions, and it was COLD in the restaurant. We have been there several times thinking it was going to get better but NO!! Not sure what happened but not for sure if we will be back!! We spent $26.00 for chocolate chip cookies .

Good service & friendly staff

Was disappointed in the selection of pizza on the buffet. Wasn't asked when paying for the buffet what type of pizzas we would like on the buffet. The lettuce was not fresh on the salad bar. This was a pre-planned birthday party, and they had advance notice that a large group would be there. When did they stop labeling the pizza on the buffet?

Not much variety in pizza and chicken was over cooked

Last 3 times we were there, hardly any food was available. No excuse, as the crowd was small and being lunchtime, they should have been ready and food prepared. Not sure I want to eat there for quite sometime. Three bad trips in a row is enough for me. I know my husband left hungry! Ice cream machine is hardly ever working. I am not one who usually complains when we go out to eat, but with your high prices we should receive much better service!

AGAIN waited 30 mins to get a piece of white chicken and by the time i ate it there was no dessert.
I specifically come in for;
1 breast of chicken,
salad, maybe some dressing or mac & cheese & dessert pizza
I don`t understand how that can be so difficult to achieve without a long wait and snotty treatment by the staff

Great

Very good, hot and delicious food. All of the workers were so helpful and friendly. Just the best place to eat at!

Good selection this time.
Good variety with some specialty pizzas out and they kept the chicken full.
Thank you

We had to ask for the Senior discount after the cashier rang up our bill. Also the ice cream machine was out of order. Food was really good though so we will go back.

Great service

What food there was, had obviously been there for a long time. The chicken had dried out, the baked beans had dried out to the point they had solidified,
the pizza had obvious been out since noon! The food was not stocked. No ice cream, sauce for the breadsticks,French salad dressing, gravy, or waffle fries. Lots of spills on the salad bar. It was disappointing!

The pizza on the buffet looked like it had been there awhile. The ice cream was not as white and creamy as usual

Great food! It took them awhile to get things out. Needed someone at the front counter at all times.

had to wait a long time for chicken, I love your chicken

Food was good. Cashier was nice.

Great customer service

30 min for a small pizza is a bit long

Fine customer service

Crust was not done, left extra sauces I ordered(at .75 a piece) off the order. They did not have the kind of pop we ordered.