Pizza Ranch Ottumwa

good customer service, several kinds of pizza, full pan of chicken, full salad bar and full thermos of coffee.

Good food. Variety. Good service.

we did not get the pizza we ordered and you advertise stuffed crust but there weren't any on the buffet

this feedback doesn't work and we ordered a pizza when we came and it was forgotten and there were no stuffed crust pizzas on the pizza bar

Overall, not up to what we expect; due most likely to the "covid" panic. one female staff member was very surly and not at all "nice". Food was passable but a bit on the "old" side. Room was clean and table service was AOK.

Chicken was overcooked and just not good everything else was good

I enjoyed being back for some pizza and chicken

The chicken was refried, did not taste good. The bathroom was not cleaned very good, dirt around the bottom post of the stalls & the door hinges were still dirty. We have always liked your Pizza ranch the best but was really disappointed this time.

Not enough servers-long wait in line-salad bar skimpy-no ice cream. Otherwise food was good as ever

Great food and great service!

Excellent!! Hope you guys keep the serving style even after the restriction are lifted. It's not messy and you never know who has grabbed the handle of the spatula and then laid it on the remaining pizza. Awesome job !!!

We ordered online to pick-up. We pulled in behind another car and just sat there. After 10 minutes I went in to pick it up. Turns out that car had ordered chicken and we’re sitting at the window to wait for it. They should have been told to park and wait so as not to inconvenience other customers. Especially after the person working the window saw us pull in. It was disappointing as we drove 40 minutes for our order.

needed a little bit more meat

Good customer service. Excellent food.

Easy ordering online and was ready to pick up in the time stated. Hot and delicious!

We have always been good customers of Ottumwa Pizza Ranch but after last night the relationship may have ended. I called in our order my Husband went to pick up our order and from there it was a problem. He paid for our order. They told him there was a little delay and ask him to park across the driveway and they would bring our order to him. He sat there watching person after person pick up their order and leave. After he sat there at least 40 minutes or more he went back over to the windows and told them he had been waiting at least 40 minutes Well then things got busy they got our order put together and sent him on his way more than an hour after he arrived. When He got home the chicken was maybe warm, The waffle fries were cold and I guess the Macaroni salad was OK it was cold to begin with.

once again our order took longer than told much longer also when we pull up to window it takes several minutes before anyone even comes to acknowledge we are there

Good food and service

Service was quick and the gentleman at the window

The food was over all good. The mashed potatoes were very dried out like they had been sitting there a long time. It would be great if they started serving brewed sweet tea. The service was good, and I love the coupons they have been putting in the weekly paper.