Pizza Ranch Urbandale

did a carry out. food was ready at pickup time, hot and delicious.

Great food! Great service!

Love Pizza Ranch but we got there at 5:30pm and waiting for 15 minutes for someone to come to desk to check us in. My husband finally walked behind the desk to find someone. We could have just not paid and eaten dinner.

Out of coke and ice cream machine didn’t work. Then ran out of coffee.

Chicken was very tough.
Pizza ok.
Salad bar good.
Soup ok.
Ice cream machine lbroken

Was there 4:30 pm. Carpets covered with dropped food. Napkin Holders empty. Pizza looked like leftovers from lunch. Salad bowls empty. Only 4 other customers present and we have to wait to get in. Terrible. Also ice cream machine broken and the sign on it to say broken looked like it had been on it for months.

Food kept warm, chicken is always cooked right and I can make a mean salad

Great food and service

Excellent food

Delicious food & family friendly.

We were there from 7:30 pm to 8:15 pm. There was not a variety of pizza on your buffet. Had to wait for chicken and the chicken was very salty. My husband went up to get chicken and there was none. There was no cactus pizza on the desert bar. Another customer asked about it and no one done anything. When I asked for the general manager or manager as we were leaving. I spoke to an employee named Alexandra who was not sincere, she told me that they were busy. Again we were there about 7:30 p.m. supper time and the busy time would be closer to 5:00 to about 6:30-7:00 pm


I was not happy at all. We usually go to the Ankeny location and will probably go back to Ankeny.

The computer system was down so they were more then wanting to correct that instead of at least helping the customer or letting us know what was going on. Had a huge birthday party come in the same time we were there. not enough food to choose from with that large of crowd. They did clear the dirty dishes off the tables in a timely manner. No dessert pizzas at all.

I wish I could of gave it a 5 star rating but there was something wrong with the coke dispenser on one of the pop machines told employee that the coke tasted funny like there was no syrup in the machine and they said they would take care of it and I never saw no one ever check what was wrong with it also the chicken had ran out and it sat empty during the lunch rush .

Several new employees; they were all VERY efficient, courteous, helpful. Food was very good, as usual.

THE FOOD AND SERVICE WAS VERY GOOD

EXCELLANT!!!!!!

We were there at about 3:00pm food wasn't the freshest and chicken had been sitting for awhile it seemed and not much pizza out either...however I have been to this Pizza Ranch many times and the food is normally very good..

We normally go to the Pizza Ranch in Ankeny or Waukee but we decided to try the one on 86th street and was sadly disappointed. When asked if we had any requests we tried to order the macaroni pizza but were told they had ran out of several toppings but they were getting truck the next day, which was not helpful at this visit. When I put in an order for dessert pizza they told me it would be 30 minutes. I normally wouldn't wait that long but there were 5 of us and my kids wanted it. I actually waited 45 and then went to ask about it (I thought they forgot) and was told that they were over loaded with orders. I think this could have been avoided if the buffet was kept up. The hot table was only half full. We ended up putting our dirty dished on the next table because that wasn't being kept up either. Over all the experience was poor enough that I won't go back.

Love the Bronco.

We enjoy eating at Pizza Ranch. Our granddaughter,who has Celiac disease and MUST eat then free. The pizza is still available at PR, but it about half the size of what PR used to sell AND costs the same. She cannot have anything off the offerings at the alternate main dishes. We would like to come often, but for a GF pizza, it is not a good value.