Pizza Ranch Urbandale

We arrived at 7:00pm and almost every table was full of dirty plates and unclean. I finally found a table, but the napkin dispenser was empty. I have eaten here before and it has never been such a disgusting mess. Also, we ordered a macaroni and cheese pizza and it took 22 minutes to arrive. that is a crazy long time. what is going on??!!

My last 2 orders were very disappointing. I don't know why the chicken is dried out. It looked like it was fried twice and then set aside. Some of the pieces hardly had meat on them. In the past, maybe 6 months ago, the chicken, mashed pots, and gravy were phenomenal. Pizza Ranch was my favorite, a real treat. Not anymore. I have a credit from the second to last order, just sitting there. I took awhile to send my feedback because I didn't want to be rude. I gave 2 stars only because the delivery people were nice and I didn't wait a long time for the delivery.

Always great

We were impressed with the quality of the food and the many choices. The restaurant and restrooms were very clean and inviting.

Great service. Clean and neat store.

Good service and good

Good food..good service

Delicious fresh food and friendly staff.

Great food and vary clean .\

Ordered food to go for birthday party and it was great

Great food, great service

Had a $5 reward to use that was expiring. I forgot my card, she looked it up but said I couldn’t use it because I didn’t have my card. Don’t agree with that policy.

Good food - Wish you had a restaurant closer to my home. It's always special to eat at your business.

Great customer service. The food was great and the staff was very helpful and friendly.

did a carry out. food was ready at pickup time, hot and delicious.

Great food! Great service!

Love Pizza Ranch but we got there at 5:30pm and waiting for 15 minutes for someone to come to desk to check us in. My husband finally walked behind the desk to find someone. We could have just not paid and eaten dinner.

Out of coke and ice cream machine didn’t work. Then ran out of coffee.

Chicken was very tough.
Pizza ok.
Salad bar good.
Soup ok.
Ice cream machine lbroken

Was there 4:30 pm. Carpets covered with dropped food. Napkin Holders empty. Pizza looked like leftovers from lunch. Salad bowls empty. Only 4 other customers present and we have to wait to get in. Terrible. Also ice cream machine broken and the sign on it to say broken looked like it had been on it for months.