Pizza Ranch Urbandale

Staff member was quick and friendly. Food was as ordered and tasted great.

Order was ready when I arrived. Chicken was fresh and hot.

I always have a great time at Pizza Ranch the food is perfect the service is the best

Normally I have an excellent experience, this visit was with my family and we were asked for a special pizza and we ordered two. The pizzas never came and found them on the buffet later and mostly were all ate. We spoke to the manager and they didn’t seem concerned. The restaurant wasn’t busy so that wasn’t the reason. My daughter used to work for Pizza Ranch and said if she and the team worked and treated a customer the way we were treated she would have been fired. We will try Pizza Ranch again with hopes it will be better or we will support other pizza restaurants.

We arrived about 30 Minutes before closing and there was very little remaining on the buffet; no chicken, minimal pizza choices, no dressing, no desserts. When we originally inquired if more was being made, the first guy simply ignored me, the second guy acting like he didn't understand me (maybe he didn't). We finally found someone after several inquires that told us he would make sure the missing items were replenished. After about 20 minutes we finally had the missing items. All but the last guy we spoke with, had terrible attitudes. Only reason I'm giving 2 stars is the food was good once we received it, and the last guy we spoke with was helpful...finally.

Ordered taco pizza it was all lettuce and chips. Pizza on warmers was old and drying out.

Great customer service

Always a great experience at The Ranch!!

Food tasted fresh and pizza and chicken were hot and delicious. My husband said his custom ordered cheeseburger pizza with dbl pickle was the best he's had! Servers were quick to take away our dirty plates. Overall a great Pizza Ranch experience.

Greatly Improved Customer Service

Great food. Great employees. I will definitely be back again.

Plates didn’t get cleaned off our table 1 time. Cost is too high.

Good food, great service

Delicious food and great service!!

great

Friendly staff

FREQUENT THIS LOCATION OFTEN. GREAT PRODUCT WITH A GREAT PRICE

We arrived at 7:00pm and almost every table was full of dirty plates and unclean. I finally found a table, but the napkin dispenser was empty. I have eaten here before and it has never been such a disgusting mess. Also, we ordered a macaroni and cheese pizza and it took 22 minutes to arrive. that is a crazy long time. what is going on??!!

My last 2 orders were very disappointing. I don't know why the chicken is dried out. It looked like it was fried twice and then set aside. Some of the pieces hardly had meat on them. In the past, maybe 6 months ago, the chicken, mashed pots, and gravy were phenomenal. Pizza Ranch was my favorite, a real treat. Not anymore. I have a credit from the second to last order, just sitting there. I took awhile to send my feedback because I didn't want to be rude. I gave 2 stars only because the delivery people were nice and I didn't wait a long time for the delivery.

Always great