Pizza Ranch Waukee

Ordered online and pizza was ready ontime.

Food was Delicious!

Customer service was great. Chicken was over done!

Good experience

I purchased frozen breakfast pizza.
With the pandemic and being a senior citizen, I use online ordering and use drive-thru pick-up or curbside delivery to minimize contact. Pizza Ranch's online ordering payment method needs to be updated. My credit card information has been accepted. To have a grimy, black receipt holder and pen shoved thru the window... I do NOT want to touch these items. The server insisted my signature was needed. This is the only restaurant I have used that has required a signature on the receipt. Credit card info has transacted. I should NOT need to sign anything more. Place the food in the back seat or trunk as given in instructions. Order completed.
During this coronavirus outbreak, PLEASE update the online payment method.

Terrific Customer Service! The manager and team took very good care of our group. Facility was very clean and sanitized.

Personal Service

Chicken not ready when expected - had to wait additional 15 minutes after Promised time. Taco pizza very disappointing - chips were stale and chewy which ruined whole pizza. But people very friendly and apologetic of wait.

Great customer service! Super friendly staff. Great experience. Always happy with this location. Highly recommend!

The chicken was excellent & we had very good customer service

The thin crust sausage and mushroom pizza I got barely had any cheese on it. The dark meat chicken had very tiny thighs. Disappointed this time.

Great food and service as always!!!

Very helpful !!

2 pieces of chicken when I went in to ranch. I took both pieces. They never restocked while I was there.

Must be new management because it was different than we’ve ever experienced at this location and not in a good way. It was cold the ac was running along with fans and I was glad I brought in a jacket. The sauce for breadsticks seemed different-too sweet. We ordered our favorite pizzas and neither were correct. The music is different too. We prefer the uplifting music versus only country. Overall it was disappointing. We are long standing customers and this won’t change that but we may have to find another location. Thanks for asking. Hoping this helps.

We placed our order on-line and was very easy to do. The delivery person came earlier and was very pleasant. Our dinner was very good! We love their chicken!

Great service, website was easy to use, food was warm when we got it home

The food was ready to pick up and excellent. Great service!

Drive up pick up worked great!! And food was hot and tasty!!!

Great to make pizza available during the CoVid19 crisis