July 10, 2020
Kelly Thompson
I ordered a ten piece dark meat special via carry out. When I got to the Drive up window, 4 different people walked up to the window without even acknowledging me. I finally called the store to tell them I wanted to pick up My order. Finally one man opened the window, apologized, and asked me what I ordered, stating that he had no idea what he was doing. I told him I ordered the ten piece dark meat chicken special and mashed potatoes and gravy. He then asked me if I had paid for it already, to which I answered, yes, I paid for it online when I ordered it. I waited several more minutes before a different person finally handed me a bag out the window. I drove home and started to serve the food, only to find that half of my order was white meat that my family does not like. I only received two thighs which is what everyone in my family likes best. One of those thighs appeared to be undercooked, as it was very red in the middle. We ended up throwing half the chicken away and had to fix something else for dinner. The last time I ordered the ten piece meal, we only received nine pieces, and the time before that we received four pieces of chicken that were undercooked and very red. At this point, I don’t think that we will be trying pizza ranch again for a very long time.
