We usually are happy with the service and food at this location. Yesterday we came with friends who ordered a Buffet Your Way pizza which he always does because he's allergic to tomatoes and this allows him to be sure he gets first chance at his pizza that's safe. My Buffet Your Way pizza came out slower than usual but not terrible. His pizza never came so he went up and asked and was told it was put on the bar. He was told that another would be made. 30 minutes or more later he went again to check on it and the girl said they couldn't find him so again they just put it on the bar. She said he could get some there. He couldn't do that. A little while later she brought a couple pieces in a small box to him, and AGAIN he explained why that wouldn't be ok. Never did she apologize or offer to make a new pizza for him to take with or anything. She actually seemed irritated with us instead. Like I said, this is not typical for this location, which made it very disappointing.