Pizza Ranch Springfield

Great customer service

Better than it has been for a while. We went 2 weeks in a row, on a Sunday 3 months ago and Sunday Sept 1 was our first time back. Much improved !

Food was great, business was way under staffed. Tables were cleaned well as customers left. Silverware,bowls,etc. were slow or not refilled.

The pizza was good, but the selection was skimpy. We also had to wait a long time for fried chicken.

We went for my daughter’s birthday dinner, per her request. Excellent customer service, prompt busing of table, requested pizza made promptly and brought to our table before placing in buffet.

service was great

excellent food & customer service. Staff did a great job

Awesome food great service

Was disappointed. There were three of us and we all felt the food bars were only about half full.

It seemed hard to keep pizzas out. It was pretty buzy

wonderful food

Excellent delicious clean place to eat. I rate this 5 stars

The food was really good, but the buffet was way understocked at all time. People were standing and waiting for chicken and the pizza table was mostly empty.

Took our family, always great food. Great service

All service was very good.
Would have liked to have seen dessert choices. Dessert bar was empty when I walked up to it.

Used the app to order and had NO PROBLEMS whatsoever. The Staff once again (which they always are) were kind and considerate with us. The ONLY problem is I have to drive more than 90 miles to get to the pizza ("That is made and baked the way I LOVE and WANT it" my wife) and the Best Fried Chicken. THANK YOU SO VERY MUCH FOR PROVIDING THE BEST RESTAURANT TO DINE AT.

A bit inconsistent in keeping the buffet stocked. Food that was out there was good though. I was disappointed in that with all the hype surrounding the Cuban pizza, we never saw one on the buffet.

Food was good,but was kind of upset they raised points before you get $5.00 off.

I have a tomato allergy so I love being able to order a custom pizza. My pizza never came. The other custom pizza for our group came. I went up and asked and they said they didn’t know what happened but would get it out to me. My wife discovered one slice on the buffet. The second custom pizza that my friends ordered came to the table and still no pizza for me. I went the the front and they said they couldn’t find me and asked if I was in a room. (I was in the main dining area and the other pizzas found us fine) it had been an hour at this point and we were getting ready to go. I asked if they could make me one to go so I could at least eat it at my friends house since everyone else was done. They said no but I could have some slices of the one at the buffet that never got to me. I declined because I could not be sure there was no cross contamination. Nothing else was offered, not even an apology. Pizza ranch is a family favorite that we have with friends when we come to Springfield but this really put me and my friends off.

We usually are happy with the service and food at this location. Yesterday we came with friends who ordered a Buffet Your Way pizza which he always does because he's allergic to tomatoes and this allows him to be sure he gets first chance at his pizza that's safe. My Buffet Your Way pizza came out slower than usual but not terrible. His pizza never came so he went up and asked and was told it was put on the bar. He was told that another would be made. 30 minutes or more later he went again to check on it and the girl said they couldn't find him so again they just put it on the bar. She said he could get some there. He couldn't do that. A little while later she brought a couple pieces in a small box to him, and AGAIN he explained why that wouldn't be ok. Never did she apologize or offer to make a new pizza for him to take with or anything. She actually seemed irritated with us instead. Like I said, this is not typical for this location, which made it very disappointing.