Normally we love our trips and tonight was my daughters 6th birthday and she was so excited to pick pizza ranch as we don’t eat out very often. But it was definitely less than amazing. The buffet was very empty and the few they had available all had pork products. So we decided to order a few pizzas and get a buzzer and our family of 6 sat down. After 30 mins of the buzzer not going off I went to ask to be told that they must have been put out on the buffet instead. One did have some pieces left and we had some. But the other was gone. So instead we just asked to order a cookie and cactus bread (we’re a family of 6 and pretty much need one of each to ourselves). I bought a fake tealight candle and planned to quietly sign to our little girl, but again the buzzer did not go off. So we settled for ice cream, the machine was not working and a worker had to add more fluid and we had to wait a few minutes (which is hard with 4 kiddos all under the age of 8). So we went to the arcade to have issue with the game and only one worker who was very over extended in sight. So it was such a big disappointment from one of our favorite places and such a big day for my little girl. Normally I don’t leave reviews, but I feel like tonight’s staffing needed to be evaluated for the future success of pizza ranch.
