Do I earn Ranch Reward points when purchasing a digital gift card or physical gift card online?
At this time, online gift card purchases are not eligible to earn Ranch Reward points. They are also not eligible for any in-store gift card promotions.
Do gift cards expire?
Gift card expiration laws vary by state. Check the current laws your state has for gift card expiration here.
Who should I contact if the digital gift card I ordered does not arrive in 24 hours?
Email email@example.com and they will check into your order and resend your digital gift card. Provide your Order ID Number and date of purchase if available.
Who do I contact about Pizza Ranch donating gift cards for a cause?
Contact the local Pizza Ranch near you.
How do I look up the balance of my gift card?
To check a gift card balance, click here and enter in your card number from the back of your gift card.
What do I do if I entered an incorrect email address or mailing address on my order?
Email firstname.lastname@example.org the correct email address or mailing address that should have been placed on the order. Provide the Order ID Number and date of purchase if available.
When using a digital gift card, do I need to bring the paper copy to redeem the money?
In order to redeem your digital gift card, the required information to redeem your money would be the gift card number.
If I am having issues purchasing a digital gift card or physical gift card online, what do I do?
We recommend trying the following steps: clear cache in the web browser or use a different web browser. If the issue continues, contact email@example.com with a detailed explanation of the issue you are having and we will look into it for you!
How long does it take my physical gift card to be delivered?
If you ordered a physical gift card online, it will take 5-7 business days to reach the destination.
Can I reload my gift card with more money?
Yes, you can do that at your local Pizza Ranch or you can click here to get the process started online.