Pizza Ranch Council Bluffs

Great store

I came for the dessert pizza. The rest of the pizza was so so.

Great food that is fresh and hot

I always love Pizza Ranch. This is one of my favorite location.

The chicken was overly cooked

Just last night--ordered a 2 pc all white chicken meal & a 3 pc all white chicken meal. When I got it home, the 2 pc was 1 pc white & 1 pc dark. The 3 pc was 2 pc white & 1 pc dark. Very disappointed as I paid extra for all white meat. Staff need to be trained on what is white meat and what is dark meat.

Every time we go there lately we wait at least 5 to 10 minutes for someone to come out of the back. They have been refilling the food like they used too. Most of the time it is a waste of time and money coming in.

no pizza, cold pizza, chicken was cold and always picked over, no spoons for ice cream, table wasnt wiped off

I was very disappointed in the quality of the food and the entire experience in general. When we arrived, there were about 10 tables with dirty dishes on them and all other tables were being used so we had to sit at a table marked off for social distancing. There was 1 pizza on the buffet when we sat down. After 15 minutes, there was more pizza brought out but the pizzas were not hot, but more like room temperature as if they had been sitting in the kitchen for 20+ minutes waiting to be taken out to the buffet. We saw very few staff members when we first arrived and it took a long time to food to be refilled. The chicken and mashed potatoes were very old that were out on the buffet. I was not pleased with any of the food that we had while there. I’m not one to complain, but this experience was awful. Overall, it was a very dissatisfying experience and I am not sure that we will be back to dine with you for a long time.

Our daughter & her family said the food was delicious!!! It was delivered right on time. They said the taco pizza was the best ever!

This time we did not get the special Pizza we ordered. Had very little mashed potatoes and gravy and we had to wait for chicken. Very
disasatisfied This Time.

Ordered 8pc chicken and potatoes with coupon for my birthday but was shorted a chicken leg. I called and talked to manager and she is taking care of the problem. What chicken we had was great.

The food was good, as always, and nice and warm. MY wife wanted some chicken wings which had run and the cook came out to talk to us and said he was making more and would the first ones out to her.

Overall, happy as we always are with Pizza Ranch. My daughter's son and father love the place so we try to go a couple of times a month. Only thing I wish they would fix is getting specialty pizzas out to the customers. As it often happens, we never saw our pizza and that is sad because it is our favorite pizza and usually worth the wait. We think as we were leaving an hour later we saw them looking around for our number and then took it to the bar. Don't let that diminish how much we love Pizza Ranch. Still one of the best buffets around.

Much better service than last visit.

Lack of food that was on the buffet

Our order was supposed to be picked up at 4:30. We sat at the pick up window until 4:45. I ordered the 12 piece box with all white meat and when I checked it I got a mix of white and dark. So I took it inside for them to fix it. She told me she gave me extra pieces to make up for it but when I got home there still wasn’t 12 pieces of white meat. There was only 7 breasts and wings. I’m not impressed with their attention to orders.

None of the employees were wearing masks. Several dishes had been on the warmer so long they were burnt or hardened. It’s too bad because we usually love it.

Order was not ready at pick-up time quoted over phone call. Had to wait in line an additional 20 minutes for them to "drop" the chicken and then an additional 15 minutes for them to "drop" the wedges as they evidently can not "drop" them both at the same time. First time we ever tried the chicken and it will DEFINATELY be the last! This order did not even deserve one star.

food very appealing and tasty